Returns & Exchanges
At Creme of Nature, we want you to love your hair journey. If you are not completely satisfied with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack the unused items in their original packaging to ensure they are protected during transit.
Attach Shipping Label
Download and print the prepaid return shipping label provided via email and securely affix it to the outside of your box.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing